About us
CAMPAK/Tecnicam Inc. (Part of the CAM Packaging Group and its sole official representative office in the United Sates), has been active for more than 30 years, providing commercial and technical support and original parts to our customers throughout the U.S., CANADA and Puerto Rico. Today with more than 600 machines installed, we ensure that all the requirements of our customers are handled efficiently and effectively.
MACHINERY SALES DEPARTMENT
The CAMPAK INC. New Machinery Sales Dept. is active in the commercial and technical support to our customers. We aim at making the process of selection and choice of new CAM machinery easy and transparent. We have a stock of basic machines ready for finishing and for integration in our warehouse
AFTER SALES - SPARE PARTS DEPARTMENT
The TECNICAM INC. Spare Parts Dept. main goal is to solve our customers' production downtime problems as soon as possible. In order to guarantee prompt delivery of spare parts, we have a stock of parts for various machines in house and through CAM’s after sales we control and manage the entire production process with the availability of:
Stock of over 15,000 parts
Available for immediate delivery
Stock of raw material
And semi-machined items
A dedicated workshop
Final testing
of parts prior to shipment
Formats
The use of original change parts and units guarantees the efficiency and long-term reliability of your equipment.
The CAM After-Sales Service supports the customer in technically defining new change parts and supplementary units, during the installation of the machine and the final start-up phase.
Technical Assistance
With the aim of reducing production downtime, CAM employs more than 50 specialized technicians based around the world.
Technicians are available for immediate after-sales assistance and are able to depart for any destination in response to emergency calls.
Training
Qualified personnel are available to train customer’s technicians either on site or at manufacturer’s premises.
Upon request, customized preventive maintenance can be proposed.
Overhaul and Upgrading
TECNICAM INC. provide overhauling, upgrading or modifications to any CAM machine supplied from 1949 to present.
The machines to be overhauled may be fully disassembled and evaluated.
Non-compliant or worn parts are replaced with original spares in accordance with the factory drawings.
A risk assessment is carried out and appropriate measures in terms of protection and safety of electrical circuits and plants are adopted.
New optional units such as HMI and SCADA, updated to the state of the art, code readers, ink-jet or laser printers and systems for products “track and trace” may be implemented, fully integrated with the data process system of the Company.
Statement of Conformity with the regulations in force, updated technical documentation, detailed report of residual risks, will be provided after overhauling and final trial tests (FAT).
All work carried out is covered by warranty.